Privacy Policy

Privacy Policy

This statement sets out the Office for Problem Gambling / Department of Human Services’ policies relating to the privacy and security of your personal information.

This privacy and security statement applies to the Here For The Game website.

Here For The Game is operated in compliance with the Government of South Australia's Information Privacy Principles (IPPs), a copy of which can be found on the website of the Department of the Premier and Cabinet, resources and publications, Department of the Premier and Cabinet Circulars.

This privacy statement is periodically reviewed in line with the ongoing development of the Department websites. If you have any questions relating to this privacy and / or security statement, please contact us.

Data

Our website uses cookies to support administrative, content management and advertising functions.

When you visit the Here For The Game website, data is compiled that records and / or logs your visit, along with the following information, which is strictly collected and / or used for statistical purposes only.

An example of the data may include;

  • The user's server address
  • The date and time of the visit to the site
  • The pages accessed and / or documents downloaded
  • Any search words used
  • Any previous sites visited
  • The type of browser used

This information is analysed to determine the site's usage statistics. We do not identify individual users and / or their browsing activities. Identification of users and / or their browsing activity will only be disclosed to a third party, should a legal requirement to disclose that information arise.

'Contact us' and Feedback forms

We may retain the email addresses of people who send emails through the 'Contact us' facility and / or feedback forms, for the purposes of sending a response. Addresses are stored in a secure area within the South Australian Government's Message Services System (SAGEMS) and will not be used for any other purpose, nor disclosed without your consent unless there is a legal requirement to produce that information.

Links

Please note that Government Department sites contain links to many other websites that are included based on containing content related to the South Australian community, business and / or government. When a user leaves the Department of Human Services website, the privacy and / or security statement does not apply to other websites.

Social Media

The social media accounts of the Department are managed by our Communications and Engagement Team to deliver news and / or information relating to the Department of Human Services and Here For The Game.

The Department captures, stores and / or records comments posted to its social media sites for administration purposes.

Any information identified or deemed confidential and / or private is treated in accordance with the Department’s Privacy Statement.

Facebook

Twitter

Instagram

YouTube

Further information

Further information about the Department’s social media channels can be found through the Department of Human Services SA South Australia Social Media Terms of Use.

Newsletter registration and sports club registration consent

The Department collects personal information from direct and online marketing, online information requests, surveys, newsletter registration and sports club registration. This information will be collected on the basis of consent which will be requested at the time of collection of the information. The information collected might include, but is not limited to the following:

  • name, age and address of individual concerned
  • sports club information
  • demographic and lifestyle indicators sports betting and gambling habits

The Department may use this information for marketing purposes, that is, to keep you informed about Here For The Game. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you receive, by indicating so when we call you, or by contacting the Department directly.

Freedom of Information (FOI)

Please refer to the Department of Human Services commitment to Freedom of Information (FOI), a transparent Government and privacy information.

Privacy complaint

If you believe the Department of Human Services has failed to comply with the IPPs and/or this privacy statement, please contact the Department of Human Services via the Department Feedback and Complaints options.

If you are not satisfied with the response you receive, you are able to lodge a written complaint with the Privacy Committee of South Australia.

Enquiries

If you have any questions about this privacy statement, or how the Office for Problem Gambling / Department of Human Services may use and/or store your personal information that you have provided via this website please contact us.

Page last updated 31 March 2024